PumpItSend a request
- Open PumpIt on Android and sign in.
- Go to Settings → Support.
- Choose a topic, describe what happened, and add a screenshot if the screen is part of the problem.
Help
Support
PumpIt support is handled in the app, after you sign in. That keeps the request with your account, and you can attach a screenshot. This website does not store messages.
What to include
- What you were trying to do
- What happened
- What you expected to happen
- Any error message you saw
- A screenshot, if it helps
Topics the app already covers
The in-app form groups requests so they reach the right place.
Workouts and programs
Starting a session, edits that did not save, Find, or Build Plan.
Progress
Weight, progress photos, overall progress, or a missing personal record.
Account and billing
Sign-in, plan features, restore purchases, or payments through Google Play.
AI features
AI Coach, reviews, nutrition, or a plan suggestion. These require AI Pro.
Subscriptions are managed by Google Play. Deleting your PumpIt account does not cancel a Plus or AI Pro subscription. Steps for account removal are on the delete account page. Common questions are on the FAQ.